Customer Relationship Management

Help Desk and Systems Support

Solving today’s problems while preempting tomorrow’s

Our multi-channel Help Desk and Systems Support unit provides our clients with a single point of contact for all support requests, including emergencies. The Help Desk Team will initially interact with the client and then swiftly act as a bridge to connect the client with relevant technical team(s).

Tier based support models are provided to clients in the form of Silver and Platinum support, with silver support being available 8 x 5 and platinum being available 24/7 for mission critical systems.

Should you require assistance, please contact our help desk:

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